First of all, apologies for not posting on here for a while. We've been working hard on some really exciting projects recently and we're really proud to announce that we've undertaken projects for both Hotel Chocolat and Honda Europe in recent weeks.

We've always considered ourselves to be a "premium" design and development agency so it's important for us to back up our work with a premium service, which means supporting our growing client base in a timely and professional manner. Which is why we've decided to trial a new helpdesk system from Zendesk. We'd like to introduce you to "myTVI"

We've been testing my.tvi internally and we're fairly confident it should allow us to offer us a better level of support and we're ready to start trialling in with a few of our clients. If you guys like it as much as we do then we'll roll it out to everybody.

myTVI makes it easy for you to alert us if there is a problem with your site and keep track of the responses. It'll also help ensure that we never miss a ticket and are alerted to serious problems immediately via text message.

If you'd like to be included in the trial then please email ben.nylk@tvidesign.co.uk

After many weeks of hard work we've finally launched our new website. What do you think?

You'll probably have noticed by now that you're reading our new blog, which we'll be using to keep everybody up-to-date with our movements, product launches and promotional offers, along with some thoughts and advice on web design and development that we hope you'll find useful.

We'd love to hear your feedback, so if you've spotted a spelling mistook, have a useful suggestion, or just fancy a chat then don't hesitate to call us, or drop me a line on jon@tvidesign.co.uk